Who would claim that they have never verbally hurt someone?

Who would argue that they have never heard "harsh words"?

All of us, at some point, have been perpetrators or victims.

Words hurt! They are etched in the mind, accompanying thoughts, like a shadow...

They erase friendships, destroy marriages, dissolve partnerships...

I asked the charismatic Elder Eusebius Giannakakis... What should I do about the antics of the tongue?